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Times Zones member portal

Exclusive privileges for our member community — connection, perks and full support.

Member benefits

More than a seat

Book meeting rooms

Book meeting rooms & event areas by the hour at member rates.

Partner perks

Offers from the partner network in the Lĩnh Nam ecosystem.

Community & events

Weekly networking & workshops — connect with startups & experts.

Business support

Priority legal, accounting, marketing & promotion services.

Member login

The online member portal (booking, invoices, perks) is being finalised.

For now, please contact reception or our hotline for member support. The online portal is launching soon.
Become a member Zalo
Member journey

Accompanying the full member lifecycle

01

Onboarding & Welcome Kit

Receive your member card, Welcome Kit and a usage guide as soon as you join.

02

Experience follow-up

Regular check-ins and quarterly satisfaction/NPS surveys to listen to members.

03

SLA-based support

Every request and complaint is received, classified and resolved within committed timeframes.

04

Renewal reminders

Reminders before expiry, re-sign incentives and package recommendations that fit your needs.

05

Win-back

A win-back programme to re-engage members who have left.

Member guide

Good to know

24/7 access

Members enter 24/7 with a personal keycard; cards may not be lent.

Receiving guests

Guests are received 8:00–18:00 (Mon–Sat), registered at reception.

Wifi · Pantry · Printing

Wifi issued at reception; free tea, coffee and water; printing within your package quota.

Meeting-room booking

Book via reception/booking channel; cancel or reschedule at least 2 hours ahead; after 15 minutes the slot may be released.

Shared space

Use headphones for online meetings, phone booths for long calls; no smoking anywhere.

House rules

Full details in the House Rules (NQ-TZ-01) posted at reception.

Service commitments

Our member-service standards

Response ≤ 2 hours 15-min front-desk SLA Renewal target ≥ 70% 24/7 operations hotline Quarterly CSAT / NPS 3-tier complaint handling

Times Zones' customer-care process complies with the Law on Protection of Consumer Rights No. 19/2023/QH15.

Join the Times Zones community

Try a free 1-day experience and discover member privileges.